Refund Policy

Return & Exchange Policy

Your satisfaction is our top priority. We are happy to offer exchanges or refunds on eligible items within 10 calendar days of delivery. To ensure a seamless process, please review the following conditions:

Eligibility Requirements

• Condition: Items must be new, unused, and in their original packaging with tags attached. Items must be unaltered and free of any odors. No exceptions will be made.
• Non-Refundable Items: Clearance, Final Sale items, and undergarments are not eligible for exchange, return, or refund.

Refund Details

• Refunds will cover the cost of the item(s) only. Shipping charges are non-refundable.

Returning Items

• We recommend insuring your return packages, especially for high-end products. Customers are responsible for return shipping costs.
• Important: We are not responsible for packages that do not reach our warehouse. For your peace of mind, please ship your return as soon as possible, as we cannot guarantee the availability of replacement items for exchanges.

Processing Timeline

• Once we receive your return, you will receive an email notification. The exchange or refund process typically takes 15-20 business days from the date we receive your package.

Thank you for shopping with us. If you have any questions or concerns about your return, feel free to contact our customer service team.